Blogs

Blogs

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  CloudHesive Receives Prestigious Deloitte Technology Fast 500 Award

  We’re thrilled to announce that CloudHesive has been named a Deloitte Technology Fast 500 award recipient, a recognition of our steadfast commitment to innovation and rapid growth in the...

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  From Setup to Success: A Comprehensive Guide to Implementing Amazon Connect Services

  Keys to implementing Amazon Connect Services  Customer service life before Amazon Connect consisted of one of two options: Flipping through massive notebooks of instructions and using multiple tools...

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  The Benefits of Using Amazon Connect and Contact Lens for Transcriptions

  How to improve transcriptions and more with Contact Lens Transcriptions enable higher quality and more consistent customer service. Customer and agent conversations are filled with data, and this...

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  Unlocking the Power of Amazon Contact Center Analytics for Business Insights

  Getting the most out of business analytics in Amazon Contact Center The quality of a customer’s service experience impacts a business. Each customer counts in today’s competitive market, where...

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  Integrate ConnectPath CX with CRM to Enhance Customer Experience and Call Center Performance

  Enable both customers and agents to do more Want to supercharge your contact center but don’t have the resources or cash to develop all the features you need? An omnichannel wrapper for Amazon...

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  Enhance Your Customer Service Skills with Amazon Connect Training

  Amazon Connect and ConnectPath CX resources help elevate productivity, efficiency, and more  Understanding the ins and outs of a complex customer service management system helps build employee...

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  Boost Your Business Efficiency – How to Integrate Amazon Web Services with Other Tools

  Improve collaboration, communication, and get ready to grow   The speed of business today requires a cloud partner that’s reliable, easy to use, flexible, cost-effective, scalable, fast, and...

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  Scaling Your App on Amazon Cloud Services: A Comprehensive Guide

  How to scale apps using Amazon Coud Services AWS cloud services provide various methods of scaling your apps. Scaling optimizes server utilization and cost when using AWS services. By scaling, your...

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  Backup Made Easy: How to Use Amazon Cloud Services for Reliable Data Protection

  Data growth has increased exponentially. Small to large enterprises are tasked with backing up huge data stores, and AWS customers are in the perfect position to do just that. AWS offers...

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  AWS Cost Optimization Strategies: Powerful Techniques and Tools for Savings

  Employ these best practices to get the most out of AWS without compromising quality and spending more than you have to.   Amazon Web Services (AWS) is the number one cloud provider that is easy...

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  Migrate to AWS with Confidence: How CloudHesive Can Help

  Moving to the cloud doesn’t have to be high risk to capitalize on the high rewards. AWS, and managed service providers (MSPs) like CloudHesive, are consistently evolving and improving the migration...

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  CloudHesive Achieves Amazon Connect Service Ready Specialization

  We are happy to announce that we achieved the AWS Service Ready designation for Amazon Connect. This designation verifies that our Amazon Connect software solution follows architectural and...

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