empowers your Contact Center

Deploy your contact center in
the cloud in less than 45 minutes
from only $28.80 per month.*

Request your live demo.

Take your contact center
to the next level


Why should a company
have ConnectPathCX?

Management Excellence: real-time performance of agents and task queues, advanced activity filtering, silent monitoring/training, listening and downloading of recordings, broadcast announcements to the entire team or by groups and more.

Improved team collaboration: agents can check availability and quickly connect with others for help responding to customer issues. Connect Path allows them to open a chat or make a voice call to other collaborators with just one click.

Enhanced Reporting: Real-time reporting with statistics and key performance indicators (KPIs) that enable supervisors to effectively manage and monitor agents and queues, and seamlessly accelerate responses in their contact center.

Ease of Integration: Connect Path provides robust prebuilt integrations with leading CRM solutions (Salesforce, Microsoft Dynamics, Zendesk, and Epic) so agents have the information they need to better respond and make customers happy.

What are the benefits of ConnectPathCX?

  • Easy to Set Up and Manage
  • Scalability and Elasticity
  • Reliability
  • Pay per use
  • AI enabled
  • Open platform
  • Sales Management
  • Save all notes and history
  • Real-time monitoring and help
  • Sending messages between users

Main Features

  • Personal and dynamic contact flows
  • Capability-based addressing
  • Real-time and historical metrics
  • Natural Language Chatbots Using Amazon Lex
  • Outgoing calls
  • High-quality audio
  • Integrations
  • Targeted advertising

How does this translate into profitability for an organization?
You only pay for what you use and improve your Customers care

Request your live demo.


*Price defined based on a consumption of 8 hours a day, for 20 days a month, for a license.