Modernize Your Contact Center with Amazon Connect + ConnectPath CX
Smarter. Faster. AI-Powered.
CloudHesive combines the power of Amazon Connect with ConnectPath CX to deliver a cloud-native contact center experience—built for scale, speed, and service excellence.
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AI-Powered Efficiency
Amazon Q in Connect: Real-time
agent assistance
Call Summarization & Voice ID
Forecasting & Scheduling with ML
Omnichannel Simplicity
Voice, chat, and digital channels—managed in one platform.
Rapid, Fixed-Fee Deployment
Go live fast with predictable pricing and 24/7 support.
Seamless Integrations
Works with Salesforce, Epic, Zendesk, and more.
Boost Performance with ConnectPath CX
Enhance Amazon Connect with: Custom Dashboards, Real-Time
Monitoring, No-Code Admin Tools, HIPAA-Ready Security
Enhance Amazon Connect with: Custom Dashboards, Real-Time
Monitoring, No-Code Admin Tools, HIPAA-Ready Security