Our Services represent the most comprehensive technical support option we offer to our customers. It's a solution crafted to provide secure, reliable, and highly specialized support in critical situations, along with the complete management of services in their AWS accounts.
We offer
- Continuous Cost Management (FinOps).
- Security across your organization (IAM).
- Proactive infrastructure management & optimization (SecOps).
- Proactive analysis of your infrastructure, management, and optimization.
- Cloud Center of Excellence (CCoE) for continuous support to our clients.
- Local in Country Support and 24/7NOC with a worls class ticketing process.
- Compliance Ready NOC Hipaa Complicance SOC2.
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How we work
We provide our clients businesses and organizations with applications in cloud or hybrid infrastructure acomprehensive outsourcing solution for their support teams, account management, security, and monitoring. We provide:
Specialized technical assistance to our customers
Our security specialists team consists of AWS-certified experts, that provide advanced and personalized technical assistance to resolve complex and critical infrastructure issues.
Advanced analysis and resolution
Our team of professionals has expertise in log analysis, advanced monitoring, and resolution of complex problems. We utilize AI-based tools, specialized in quickly identifying the root cause of issues and delivering effective solutions. Security across all AWS environments. Proactive monitoring of all environments. Operating system updates. Advanced analysis and troubleshooting.
Critical issue resolution
Our managed services specialists focus on addressing critical issues affecting your CORE infrastructure. We are prepared to swiftly mitigate and resolve severe incidents such as service interruptions, critical failures, and security issues.
Escalation and collaboration with aws
As an AWS Partner Led Support, we coordinate with AWS support teams on your behalf, escalating issues in a detailed and organized manner.
