Blogs

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Blogs

  • Cloud Migration Strategies for Mitigating Security Risks

    Cloud migration security strategies  Data is a valuable business asset, making it a prime target for thieves and malicious cyber actors (MCAs). The attraction of MCAs to the cloud is simply the...

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  • How Higher Education Call Centers Match Student Needs Today

    Today’s college and university students have been raised with evolving technology and have high expectations that include personalized and efficient services from their educational institutions....

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  • Evolving Threats, Emerging Solutions: Exploring Trends in Managed Security Services

    Trends in managed security services The managed security services industry is experiencing rapid growth due to the rise in the number of complex cybersecurity threats. The expansion of the threat...

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  • 6 Tips for Scaling Contact Center Operations

    AWS Connect and ConnectPath optimize operations while offering a superior level of customer service To succeed, contact centers must efficiently scale operations. Having agents and technology to...

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  • Best Practices for a Successful and Efficient Cloud Migration

    Take your business to new heights with capabilities only available in the cloud The cloud is used by 94% of companies worldwide for good reason.It’s scalable, enhances collaboration, easy to...

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  • Understanding CMMC – Tips and Strategies for Successful Compliance

    New requirements are being phased in. Are you ready to meet them? An MSSP can help. To enhance the cybersecurity practices of organizations that work with the U.S. Department of Defense (DOD), they...

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  • From Check-In to Check-Out: How Cloud Technology is Transforming Hospitality

    Exceed customer expectations. Streamline operations. Increase profitability. They’re all yours in the cloud.   Cloud computing has revolutionized the way every industry does business. By...

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  • Amazon Personalize: Create a Customer Experience Worthy of Brand Loyalty

    Get the contact center analytics you need to offer a hyper-personalized experience   With a seemingly endless amount of online purchasing options, the imperative for today’s sellers is to...

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  • Your Complete Guide to Leveraging Amazon Connect Integrations for Call Center Success

    Integrate data and evolve your contact center   Today’s SaaS call centers depend on cloud-based solutions for the best customer service. With Amazon Connect, agents deliver service that’s...

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  • Exploring the Role of Amazon Web Services (AWS) Tools for DevOps Implementation in Cloud Projects

    Integrating DevOps best practices into cloud projects presents a few inherent challenges. With the help of AWS Tools for DevOps, processes can be streamlined for better cloud project management....

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  • Optimizing Cloud Operations and Cost with DevOps Planning

    DevOps planning tips and tricks can help your organization balance operational efficiency and cost management. Even though implementing DevOps planning comes with many well-known benefits within the...

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  • Key DevOps Trends: How They Shape the Future of Cloud Computing

    Staying on top of the rapidly evolving world of DevOps is challenging. Using prevalent DevOps trends can significantly impact project success in the evolution of cloud computing.  Considering the...

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