The Instituto Tecnológico de Buenos Aires (ITBA) is a private Argentine university, founded in 1959, focused on business and technology. As of 2024, it boasts more than 65 years of experience, over 5,000 students, and 12,000 graduates, establishing itself as a university of excellence and prestige.
The Challenge
ITBA faced several key challenges in its technological infrastructure:
→ Scalability and Stability
The existing data center was precarious, with low stability and uptime.
→ Information Security
There was a lack of adequate measures to protect the university’s sensitive and critical data. Systems lacked robust security protocols, making them vulnerable to cyberattacks, data breaches, and unauthorized access.
→ Innovation
The capacity for innovation was limited. The absence of established processes hindered the adoption of new technologies and agile methodologies, delaying improvements and reducing the university’s ability to respond to the evolving educational and technological landscape.
→ Organizational Change
Convincing the academic community and managing change was a significant challenge.
The Solution
Since implementing AWS solutions through CloudHesive, ITBA has experienced significant benefits:
→ Cloud Migration
A 100% cloud-based infrastructure was implemented to enhance availability and security. This allowed ITBA to migrate its data and applications from physical servers to AWS cloud, eliminating physical infrastructure limitations and ensuring greater availability and redundancy. The cloud infrastructure offers benefits such as disaster recovery, automatic backups, and a high-availability architecture, ensuring services remain consistently accessible.
→ Automation and Virtualization
Development of an academic management system (AMS), virtual labs, and a virtual campus based on AWS. Automation enabled the implementation of processes that were previously manual, improving operational efficiency. Virtual labs provided students with access to educational resources anytime, anywhere, without the need for physical facilities. The AWS-powered virtual campus offered a comprehensive platform for academic management, including student enrollment, performance tracking, and course administration.
→ Integrations and BI
Use of Business Intelligence (BI) and Data Warehousing to improve decision-making. BI solutions enabled ITBA to collect, analyze, and visualize data from various sources. This helped identify patterns and trends, enhancing the university’s ability to make informed decisions. Data warehousing provided a centralized base for storing large volumes of data, allowing efficient access and analysis.
→ Time Reduction
Service delivery time was reduced by more than 90%.
→ Improved Security
Significant increase in information security and compliance with data protection policies.
→ High Availability
Achieved uptime greater than 99.9% across all services.
→ Student Satisfaction
Increase in student Net Promoter Score (NPS), surpassing the university average.
ITBA not only improved its technological infrastructure but also optimized its educational and administrative processes, positioning itself as an innovative and technologically advanced university.
Technologies Used
→ AWS services implemented include:
EC2 (scalable cloud computing capacity),
RDS (efficient and secure database management),
API Gateway (API management),
SQS and MQ (messaging services for asynchronous system communication),
and Load Balancers to enhance operational efficiency.
