Salesforce API

  • installing amazon connect salesforce adapter" alt="">
    How to Install the Amazon Connect Salesforce CTI Adapter

    The Amazon Salesforce CTI adapter is a powerful tool for synchronizing agents and information between Salesforce Omni and Amazon Connect. Learn how to install and implement the adapter in a few easy...

    Learn More
  • amazon connect salesforce cti integration" alt="">
    5 Benefits of Amazon Connect and Salesforce CTI Integration

    If your cloud contact center could use a boost in on-call productivity, customer satisfaction, or any number of metrics, integrating Amazon Connect and Salesforce CTI could be the way to get it. ...

    Learn More
  • amazon connect salesforce CTI integration" alt="">
    4 Ways Sales Teams Benefit From Amazon Connect and Salesforce CTI Integration

    One of the best ways to unlock more sales and revenue is to connect the systems your sales teams rely on the most While customer relationship management (CRM) platforms have been around for decades,...

    Learn More