SaaS Enablement on AWS
CloudHesive’s wide range of experience with legacy and modern application development, modernization and optimization on Amazon Web Services allows us to drive successful outcomes for our customers as they build new SaaS solutions or continue to delight their customers with their existing SaaS solutions. We have a successful track record in the generalized SaaS space, as well as in Contact Center/Business Process Outsourcing, Media & Entertainment, Higher Education and Enterprise space. Our differentiator is the depth and breadth of our use of AWS services - to support the operations of the workload or application, as core services in the workload/application itself and supporting the workload/application's pipeline.
Continuous Improvement
Your workload or application continues to evolve - your users, or the use case you serve have constantly changing needs. Alongside this, technology continues to change - from bare metal, to servers, to containers, to serverless to managed services. At the intersection of the two, you have the capability to solve for your user's needs, but find yourself challenged with technology enablement to rapidly iterate through changes to the workload or application while taking advantage of the latest evolution in AWS services. Our approach is to review your footprint - from application, to infrastructure, to process, utilizing the AWS Well Architected Framework, and build a solution oriented roadmap to address your challenges, which might be utilizing of the appropriate services, introduction of a DevOps based approach to your workload or application, or providing specific operational or security focus by way of our managed services. While your user's needs have evolved and the technology to support how you address these has evolved, selection and implementation are key to successfully enabling your workload or application to take advantage of these new capabilities. Along with our comfort in working with container and serverless based solutions, we bring to the table, capabilities around streaming media, omnichannel communications, and AI, which provides the potential to extend the reach of your workload or application beyond where it sits today.
Our Experience
One example of our experience is with Class Wallet, where we took a consultative approach to understanding what the core issues were with their environment, how they could help them and creating and executing on a mitigation/remediation plan. Another example of our experience is with our own Cloud Management Platform, Centricity, which we have evolved over the years as our customer's needs have changed, the industry has changed and the backing technology has changed.