Posts by ContentBacon

  • Is AI the Next Contact-Center Representative? on cloudhesive.com" alt="">
    Is AI the Next Contact-Center Representative?

    Every once in a while, a technology comes along that promises to “change everything.” Here’s what reality will look like instead. When it comes to potentially reality-changing technologies,...

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  • Data and the Media: How Machine Learning Helps You Connect to Your Audience on cloudhesive.com" alt="">
    Data and the Media: How Machine Learning Helps You Connect to Your Audience

    Getting the right content to the right audience at the right time is a problem AI can solve for your brand AI and machine learning can’t do our thinking for us. What machine learning and artificial...

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  • How AI Is Bringing Insight to Higher Education on cloudhesive.com" alt="">
    How AI Is Bringing Insight to Higher Education

    Artificial intelligence continues pushing the boundaries of what machines can do for us. Higher education could be a major beneficiary. Artificial intelligence (AI) is changing the nature of work...

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    CloudHesive is at AWS re:Invent in Las Vegas

    Find out where our team is for Amazon’s big cloud event   Anyone who works with Amazon Web Services should consider attending AWS re:Invent, the annual conference held in Las Vegas. This is...

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  • 5 Ways AI Is Improving ECommerce for Business and Consumers on cloudhesive.com" alt="">
    5 Ways AI Is Improving ECommerce for Business and Consumers

    Every day, artificial intelligence is making further inroads into the lives of consumers Artificial intelligence (AI) affects all of our lives, especially when used to present media, products, and...

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  • Exploring Amazon Personalize in the Contact Center

    Introduction   Amazon Personalize is a real time personalization and recommendation service that uses machine learning to deliver recommendations to your users, based on the same technology used...

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  • Exploring Amazon Forecast in Contact Centers with Amazon Connect

    Introduction   Amazon Forecast is a fully managed service that uses machine learning to deliver highly accurate forecasts, based on the same technology used at Amazon.com. Announced at re:Invent...

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    Super-Sophisticated Spyware Has Been Discovered After Undetected Five-Year Run

    After spending a half-decade operating undetected, an APT (advanced persistent threat) known as “ProjectSauron” has been uncovered by both Symantec and Kaspersky Labs. A group called...

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