Posts by ContentBacon

  • A call center agent on the phone is in the middle of this illustration." alt="">
    Integrate ConnectPath CX with CRM to Enhance Customer Experience and Call Center Performance

    Enable both customers and agents to do more Key Takeaways: ConnectPath CX, powered by CloudHesive, offers a way to modernize your contact center with nothing to install and configure, ready in 45...

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  • Illustration of skill training concept, man climb up ladder to fix and lubricate gear cogs on his brain head." alt="">
    Enhance Your Customer Service Skills with Amazon Connect Training

    Amazon Connect and ConnectPath CX resources help elevate productivity, efficiency, and more  Understanding the ins and outs of a complex customer service management system helps build employee...

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  • Against a turquoise background, workers sit around a table on their computers. In the center, a cloud has arrows that show data moving both ways, with information accessible by everyone present." alt="">
    Boost Your Business Efficiency – How to Integrate Amazon Web Services with Other Tools

    Improve collaboration, communication, and get ready to grow   The speed of business today requires a cloud partner that’s reliable, easy to use, flexible, cost-effective, scalable, fast, and...

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  • The image displays a cartoon image with a target bullseye at the center and 3 workers measuring to get the product exactly right." alt="">
    Scaling Your App on Amazon Cloud Services: A Comprehensive Guide

    How to scale apps using Amazon Coud Services AWS cloud services provide various methods of scaling your apps. Scaling optimizes server utilization and cost when using AWS services. By scaling, your...

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  • an image of an enterprise data system being backed up" alt="">
    Backup Made Easy: How to Use Amazon Cloud Services for Reliable Data Protection

    Data growth has increased exponentially. Small to large enterprises are tasked with backing up huge data stores, and AWS customers are in the perfect position to do just that. AWS offers...

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  • Against a blue background, this illustration shows a cloud raining money into a piggy bank." alt="">
    AWS Cost Optimization Strategies: Powerful Techniques and Tools for Savings

    Employ these best practices to get the most out of AWS without compromising quality and spending more than you have to.   Amazon Web Services (AWS) is the number one cloud provider that is easy...

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    Migrate to AWS with Confidence: How CloudHesive Can Help

    Moving to the cloud doesn’t have to be high risk to capitalize on the high rewards. AWS, and managed service providers (MSPs) like CloudHesive, are consistently evolving and improving the migration...

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    Simplifying AWS Cloud Migration: Best Practices and Strategies

    The right migration strategy combined with the right expertise ensures success   Migrating applications and data to the cloud is the new normal for business, and many are choosing Amazon Web...

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  • Customer support expert talking to customers" alt="">
    How to Implement Amazon Connect for Exceptional Customer Service

    Good customer service is the key to attracting and retaining customers. Here is how to implement Amazon Connect and improve customer service in your company.   For a long time, traditional call...

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    Amazon Connect vs Other Tools: Comparing Amazon Connect to the Competition

    Picking the right third-party contact center provider can boost customer satisfaction and retention while reducing costs. Amazon Connect is a top contender and is worth comparing quickly with other...

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  • The image displays thousands of monarch butterflies flying in groups during a migration." alt="">
    Introduction to Governance for AWS Large Migrations

    Governance for Large AWS Cloud Migrations The biggest challenge with large migrations is organization. Organizing people, processes, and tasks with varying priorities is quite challenging. Governance...

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  • The image displays a team of rowers paddling a boat on the water in sync with each other." alt="">
    How ConnectPath CX Improves Team Collaboration

    ConnectPath CX and the Benefits of Team Collaboration Customer service and teamwork used to be secondary business concerns. Never have they received the attention they do in the current business...

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