Posts by ContentBacon
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AWS Cloud Computing for University Systems
AWS cloud computing for universities & colleges At the beginning of the COVID pandemic, many colleges and universities discovered the advantages of accessibility, flexibility, and organizational...
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4 Big Benefits of Amazon Connect Customer Profiles
Having access to the correct data when providing customer service is crucial. Without the help of the right technology, this wouldn’t be possible. It’s also inherently necessary due to the volume...
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Amazon Connect – Empower Agents to Offer Exceptional Customer Service and Deliver Quality
Empower agents for exceptional customer service. Customer service impacts a business on multiple fronts. First, high-quality and effective customer service builds a brand image and...
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GoFurther, how far do you want to go?
Have you ever tried thinking beyond your current situation? Have you wondered how the present of your business would change if you dared give a step further? Or two? Or as many as you want? The...
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GoFurther, how far do you want to go?
Have you ever tried thinking beyond your current situation? Have you wondered how the present of your business would change if you dared give a step further? Or two? Or as many as you want? The...
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Why Do I Need a ConnectPath Dashboard to Build Business Value?
Providing value to your customers considers many different aspects of your business. To deliver a complete, satisfying customer experience, you’ll need to use a business dashboard. The best way...
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Benefits of Amazon ConnectPath
13 Benefits of using Amazon ConnectPath Business success revolves around providing exceptional customer service all the time and every time. Provide employees with intuitive and...
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How to Turn Your Amazon Connect Call Center into a Fully Featured Contact Center
With the help of ever-changing technology, companies can provide their customers with a more efficient and effective service from every angle. Many practices with traditional call centers are...
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Accelerating Remote Learning Using AWS Moodle
How to accelerate learning using AWS Moodle. Online learning has been around for some time now. In fact, in 2019, more than 12 million people took part in online learning for professional or...
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How to Modernize Public Sector Applications Using Serverless Architecture
Being able to stay one step ahead with development in an ever-growing market takes an innovative approach. Using serverless architecture is one of the best ways to get this done, alongside utilizing...
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Why a Recession Is a Good Time to Consider Managed Services
A recession can pose unpredictable and diverse challenges in the corporate world. To manage rapid change and ensure your company stays afloat, it can be advantageous to look into working with a...
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CMMC and the Implications for Your Organization
CMMC implications and solutions – who needs a CMMC solution? The federal government’s CMMC compliance requirements will take effect in 2026. Now is the time to build an understanding of...
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