Good IT Security Means Stronger Client Relationships  

BY:

May 17, 2016

The relationship between a lawyer and their client is based on trust and confidence. Most clients assume their lawyers use the best cyber security available, and they believe their confidential information will never be lost or stolen. Law firms who work with a qualified, experienced IT management service can have rest assured they are doing everything possible to make sure this is true.

Lawyer Computer

However, they first have to be aware just how vulnerable their law firm is, and because cybersecurity attacks are often not publicized, it can lead to the impression that the threat to security is minimal, resulting in complacency.

Law firms are extremely attractive targets for hackers because they have an abundance of valuable information, such as corporate personnel data, confidential health details, financial records, corporate trade secrets and business strategies. Regulation of this sensitive material has tightened, while vulnerabilities continue to surface, making it a never-ending exercise in plugging holes.

That’s why it’s important to be proactive and to invest in the right IT team who understands the specific needs of a law firm.

In addition to bad publicity, damage to the firm’s reputation, fines, and possible lawsuits, there can be the additional expense of contacting affected parties to inform them of a breach and forensic investigations to determine the cause and impact of the problem.

At the very least, a breach is a distraction, taking the firm’s attorneys away from the work they contracted to do for clients while they pursue resolution.

Lawyers are charged with keeping current with the risks and vulnerabilities connected with new technology, and they have an ethical obligation to prevent the access or disclosure of client data. The best way to do that is to work with an IT team that specializes in technology designed expressly for law firms.

While hackers present a major risk, the threat can come from within or without.

Comprehensive security monitoring can spot a problem before it turns into a serious situation, and managing vulnerability keeps your firm in line with compliance mandates.

The right IT company can provide customized solutions, around-the-clock responsive support, and a variety of solutions designed to fit your specific needs. Dependable cloud storage on secure servers can ensure the firm can continue operating while addressing the issues arising from the breach.

Partnering with an IT service that understands how to protect crucial data assures clients that the law firm they trust places a priority on their privacy, respects their confidentiality, and cares about protecting their information. This leads to stronger client relationships, increased business, and more client referrals.

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