Google Debuts New User-Friendly Video Calling App, ‘Google Duo’

BY:

Sep 1, 2016

Google’s one-on-one video calling app, Google Duo, launched on Monday for both Android and iOS. The app is expected to be available worldwide in the next few days.

The app boasts the ability to transition from cellular data to Wi-Fi, and high speed to low speed wireless connections seamlessly, promising to allow users to continue calls from location to location without interruption. Some loss of video quality may still occur at slower connection speeds.

Google Duo

No account sign up is required to use Google Duo, and calls can be initiated with a single tap. All calls are encrypted end to end.

For Android users, a feature called “Knock Knock” provides a preview of incoming calls, even if the app isn’t open on their device. This feature also provides a preview of outgoing calls. The preview feature only works for iOS users if the app is open, and only applies to incoming calls.

Unlike Skype, Google Hangouts, or even Facebook Messenger, the app has no extra functions or features, serving strictly as a video calling application. Duo is currently only available on mobile phones, with Google electing to start small. Duo is a basic, straightforward app that is easy to learn and use, with more in common with FaceTime than Skype. But whereas FaceTime only works between Apple devices, Google Duo is compatible with any mobile platform.

While video calling is fairly commonplace today, its generally not most people’s preferred method of communication. One of the biggest issues is the myriad of issues that arise when devices try to communicate via a video connection. There is a tendency for calls to not work well, or just not work at all because of compatibility challenges. Google Duo is attempting to address the latter issue. How successful they’ll be, and what kind of impact that will have on video calling as a whole, remains to be seen.

Have questions about video conferencing applications for business? Contact {company} at {phone} or {email} for more information about the options available to you. We’re the trusted IT professionals for businesses in {area}.

Related Blogs

  • On a blue background are the letters AI in white. Superimposed over this is a robotic face wrapped with a connectivity symbol. A word bubble says can I help you." alt="">
    How AI Chatbots are Changing the Call Center Game

    With Amazon Lex Chatbots and Contact Lens, you can create tomorrow’s customer experience today. Key Takeaways: AI chatbots are revolutionizing not just call centers, but the way customer service is...

    Learn More
  • Six office workers sit at computers on opposite sides of a table in a brightly lit office." alt="">
    4 Challenges of Managing WorkSpaces at Scale and How to Solve Them

    A skills gap in IT staff and rising employee costs make managed services the right choice Key Takeaways: Research says it takes a minimum of 10 dedicated full-time IT staff members to manage DaaS...

    Learn More
  • The customer call center in an AI world." alt="">
    How Artificial Intelligence Is Reinventing the Call Center

    Today’s most important AI call center trends – is your call center ready for them?  Key Takeaways:  Learn how to improve customer service operations using automation while still providing...

    Learn More