How to Tell if Someone Has Read Your Email

BY:

It’s a concern many of us may have – whether or not someone has read a sent email message. It concerns both personal and business email users and works just the same as it would with a snail-mail letter – we want to know if the sender got or read our mail, ignored it, or never got it at all. Well, one way of finding out is by the use of email tracking, which utilizes a digitally time-stamped record that keeps track of the exact date and time your email arrived in your intended recipient’s inbox, or was opened, as well as recording the IP address of the email receiver. There are also concerns about the inconsistency of automatic email tracking in some circles, though complaints seem few and far between.

Reading Email

Certain email tracking apps have traditionally been able only to tell you if the recipient saw that they received the email in their inbox, but advances in email tracking technology have now allowed certain clients to know whether those emails were indeed opened up, how many times it was opened, and even if multiple people opened the message. Email tracking that uses eye-tracking software to read the eyes of recipients in relation to opened emails is probably not too far down the road, judging by the rapidity of these advances.

It’s Just Like Read Receipts

Many of you have probably used read receipts in social media or instant messaging, but unlike in that format, you can’t toggle off read receipts within a given email service. You probably have a bunch of email-tracked messages in your inbox right now and don’t know it, though most are used by email marketing and CRM services. Ironically, it seems less disconcerting to have some corporate tracking device on sent emails than those used by close family and friends – after all, what if close relatives and friends judge you as being deliberately ignorant of their attempts to communicate with you? But, personal or business implications aside, there’s no doubt that email tracking software will evolve and become a more controversial issue in the future.

Email Tracking Stats

The market for email tracking is rapidly growing. The CRM industry is worth billions of dollars – many of those dollars spent based on who’s reading – and who’s discarding – their mail. The MailTrack Chrome extension has close to half a million users, gaining 60,000 per month as of July 2016. The MailTrack email tracking app recently celebrated its one-billionth tracked email, after only three years in service. Bananatag is another email tracking service, claiming to have a quarter of a million users and 25 million emails tracked so far. Since 2013, the number of folks using email tracking apps has increased by nearly 300%, according to Conrado Lamas, head of communications at MailTrack.

Have Questions About Email Tracking?

If you need more information on how to install email tracking software, {company} is the leader in providing IT consulting in {city}. Contact one of our IT experts at {phone} or send us an email at {email} for more info, and we will be happy to help you reach your goal.

Related Blogs

  • " alt="">
    CloudHesive Receives Prestigious Deloitte Technology Fast 500 Award

    We’re thrilled to announce that CloudHesive has been named a Deloitte Technology Fast 500 award recipient, a recognition of our steadfast commitment to innovation and rapid growth in the...

    Learn More
  • The image displays an orange background with a paper cutout of human figures all connected in a semi-circular pattern." alt="">
    From Setup to Success: A Comprehensive Guide to Implementing Amazon Connect Services

    Keys to implementing Amazon Connect Services  Customer service life before Amazon Connect consisted of one of two options: Flipping through massive notebooks of instructions and using multiple tools...

    Learn More
  • " alt="">
    The Benefits of Using Amazon Connect and Contact Lens for Transcriptions

    How to improve transcriptions and more with Contact Lens Transcriptions enable higher quality and more consistent customer service. Customer and agent conversations are filled with data, and this...

    Learn More