Top Questions Customers are Asking About Amazon WorkSpaces


Oct 4, 2017

Is Amazon WorkSpaces a more economical option to quickly provision virtual desktops for your organization?

Let’s take a look at some of the common questions we receive related to Amazon WorkSpaces. We’re hoping that after reading through this guide, you’ll have a better understanding of this versatile platform and how it can be used within your organization.

Amazon WorkSpaces Frequently Asked Questions

What is Amazon WorkSpaces?

Think of Amazon WorkSpaces as a fully managed desktop computing service that runs entirely in the AWS cloud. This allows AWS customers to access and provision cloud-based desktops, giving users access to applications, documents, and other resources they may need.

Which versions of Windows are supported with Amazon WorkSpaces?

Amazon WorkSpaces can be configured with either Windows 7 or Windows 10, and they are powered by Windows Server 2008 or Windows Server 2016. If you have existing Windows Desktop licenses, you can use them with Amazon WorkSpaces as well.

How to get started with Amazon WorkSpaces?

To get started, you’ll first need an AWS account. Once you’ve signed up, you’ll be able to quickly provision Amazon WorkSpace instances for anyone within your organization.

What is an Amazon WorkSpace?

Think of an Amazon WorkSpace as a replacement for an existing desktop computer. With Amazon WorkSpaces, you’ll no longer have to purchase expensive desktops, or utilize complex Virtual Desktop Infrastructure (VDI) solutions. A user can connect to their WorkSpace using a free application from Amazon or from Firefox or Chrome web browsers. Users will then simply log in to their WorkSpace using credentials that you’ve given them, or their own credentials if you’ve integrated Amazon WorkSpaces with an existing Active Directory domain.

How powerful are Amazon WorkSpaces?

Amazon offers a variety of WorkSpace bundles based on your performance needs. These solutions should be plenty powerful and comparable, if not superior to most desktop configurations.

How do users access an Amazon WorkSpace for the first time?

Once a WorkSpace has been provisioned, the user will receive an email that will provide instructions on which client to download and how to access the instance.

Are WorkSpaces customizable?

Yes. By default, users will be able to install applications on their WorkSpace, but if administrators prefer, they can change this setting to restrict the functionality.

Does each Amazon WorkSpaces user need an AWS account?

No. An AWS account is only needed to administer and provision WorkSpaces. To connect to Amazon WorkSpaces, users will simply need the information contained in the email sent when each WorkSpace is created.

Interested in learning more about Amazon WorkSpaces?

If this has piqued your interest in how Amazon WorkSpaces may be able to help you and your team stay productive, and save valuable resources, feel free to reach out to the CloudHesive team for more information. We’re proud AWS partners and can provide you with a quick consultation to see if Amazon WorkSpaces will be beneficial for your company. Give us a call anytime at 800-860-2040 or through our online contact form.

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