Amazon Lex

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    AWS Contact Center Intelligence

    Mid August, AWS announced AWS Contact Center Intelligence(CCI). AWS CCI enables customers to build powerful chatbots and AI-driven Interactive Voice Response (IVR) solutions, including self-service...

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  • Amazon Connect: Optimize Your Customer Experience with Chatbots on cloudhesive.com" alt="">
    Amazon Connect: Optimize Your Customer Experience with Chatbots

    Amazon Connect’s AI innovations give you new ways to deliver stellar customer service Amazon Connect brings an enterprise-level call-center experience within reach of even the smallest businesses....

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  • Additional Testing Functionality Added to Amazon Lex Console on cloudhesive.com" alt="">
    Additional Testing Functionality Added to Amazon Lex Console

    Leverage the power of Amazon Lex to boost customer satisfaction with chatbot technology Companies across the world are looking for ways to increase efficiency when dealing with customers. One common...

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