Salesforce

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    5 Benefits of Amazon Connect and Salesforce CTI Integration

    If your cloud contact center could use a boost in on-call productivity, customer satisfaction, or any number of metrics, integrating Amazon Connect and Salesforce CTI could be the way to get it. ...

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    Amazon Connect, Service Cloud Voice and Salesforce CTI Enable Total Customer-Facing Integration

    Why Amazon Connect’s integration with Salesforce Service Cloud Voice dramatically improves customer service and communication Customers are the root of your business. Being able to connect with...

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